Soft Reset & Hard Reset for S60 3rd & S60th 5th

Warning! Before you continue to reset your phone you are advise to make a back up of your device and you need to understand that what you are doing this is at your own risk. We will not be held liable for any type of loss that may occur during the reset process.

There are 2 types of Soft Reset;

Restore Factory Setting
Dial *7780# to restore all the settings to default. It will request for security PIN, the default code will be 12345.

Reformat Phone System
Dial *7370# to reset Nokia device, only data in System will be affected. To play safe, back up all your data before proceed. It will request for security PIN, the default code will be 12345.


Hard Reset;
This would only perform as a last resort if you phone can't work/boot up normally. FYI! All the data in System (C) will be gone for good.

Below are the methods for Hard Reset for Symbian S60 3rd, 5th (Touch Screen & QWERTY)


Works on Nokia N82, N85, N86 8MP, N95, N96, E71, E72 and more


Nokia 5800 XPM, X6 and more

Nokia N97 & N97 mini.

Do contact with your nearest Nokia Care Center/Service if your phone still doesn't work.

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